Sprinklr incident

Twitter API Disruption Due to High Traffic

Minor Resolved View vendor source →
Started
Apr 20, 2026, 06:03 PM UTC
Resolved
Apr 27, 2026, 02:37 PM UTC
Duration
6d 20h
Detected by Pingoru
Apr 20, 2026, 06:03 PM UTC

Affected components

America (Prod2)America (Prod)America (Prod6)America (Prod8)EMEA (Prod3)EMEA (Prod5)EMEA (Prod15)EMEA (Prod16)EMEA (Prod17)EMEA (Prod18)APAC (Prod4)APAC (Prod11)EMEA (Prod19)America (Prod12)EMEA (Prod21)

Update timeline

  1. monitoring Apr 20, 2026, 06:03 PM UTC

    We are currently observing increased traffic on Twitter, which may result in the following message for some users: "We are currently experiencing a disruption with this channel API. Please re-try in a few minutes. If this error persists, please contact [email protected]" This indicates that the service is temporarily handling a high volume of requests. Users may experience delays or intermittent access. We recommend retrying after a short period. We are monitoring the situation and will provide updates as needed. Thank you.

  2. resolved Apr 27, 2026, 02:37 PM UTC

    The increased traffic on Twitter that was causing intermittent API errors has now subsided. All services are operating normally. Thank you for your patience.

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