Spotify incident

Daily Mixes Don't Refresh, Change, or Update

Major Resolved View vendor source →

Spotify experienced a major incident on June 2, 2019 affecting Service, lasting 1927d 13h. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2019, 04:46 AM UTC
Resolved
Sep 10, 2024, 06:23 PM UTC
Duration
1927d 13h
Detected by Pingoru
Jun 02, 2019, 04:46 AM UTC

Affected components

Service

Update timeline

  1. investigating Jun 02, 2019, 04:46 AM UTC

    My Daily Mixes pretty much remain the same. They rarely update, playing the same songs ad nauseum. They are also not intuitive. The first daily mix is pretty accuarate, but I can only tolerate a small number of songs in the other mixes. I continue to like new songs, so it should be refreshing, adding more options. Why don't the Mixes refresh and add new songs? Why do they remain static? And why do I have the same series of mixes? I should add that this occurs regardless of the platform, and whethere my system is up-to-date or not. This is a Spotify flaw. Plan Premium Country Australia Device iPhone 6s, iPad mIN4, Mac desktop, and Windows Desktop Operating System iOS 12.1.4, iOS 12.1.1, Windows 10, and Mac High Sirra 10.13.2 (respectively).

  2. resolved Sep 10, 2024, 06:23 PM UTC

    Status changed to: Not Right Now