Spotify experienced a major incident on September 11, 2020 affecting Service, lasting 595d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 11, 2020, 06:21 PM UTC
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am soon unsubscribing to this app. I’m paying money for the premium and my songs keep un-downloading. This has happened at least 3 times or more now in the past year. Soon as I get some play list I like, I’ll go into the app on a day where I’m out of service and don’t have data. All the songs will be gone, unable to play because the download erased. Very very frustrating. Seeing how I’m paying for that service and not getting it.
- resolved Apr 30, 2022, 11:24 AM UTC
Status changed to: Will Not Fix