Spotify incident

Downloading on Apple Watch stuck at first song

Major Resolved View vendor source →

Spotify experienced a major incident on July 30, 2021 affecting Service, lasting 1827d 8h. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2021, 10:04 AM UTC
Resolved
Jul 31, 2026, 06:08 PM UTC
Duration
1827d 8h
Detected by Pingoru
Jul 30, 2021, 10:04 AM UTC

Affected components

Service

Update timeline

  1. investigating Jul 30, 2021, 10:04 AM UTC

    Hey folks, We're receiving reports that some users are unable to download music for offline listening on their Apple Watches. The download is stuck on the first song and doesn't progress. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update below. We'll be keeping everyone up to speed here, so make sure to Subscribe to this thread. Thanks!

  2. resolved Jul 31, 2026, 06:08 PM UTC

    Status changed to: Not Right Now