Spotify incident

Sonos speakers not showing up on desktop app

Major Resolved View vendor source →

Spotify experienced a major incident on January 28, 2022 affecting Service, lasting 1095d 19h. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2022, 03:32 PM UTC
Resolved
Jan 28, 2025, 10:42 AM UTC
Duration
1095d 19h
Detected by Pingoru
Jan 28, 2022, 03:32 PM UTC

Affected components

Service

Update timeline

  1. investigating Jan 28, 2022, 03:32 PM UTC

    Hey everyone, We've received reports about Sonos speakers not showing up on the desktop app. They only appear in the Connect picker on desktop after selecting the device in the mobile app. We'd like to take a closer look into this, so we've merged a few threads here to keep you all in the loop.

  2. resolved Jan 28, 2025, 10:42 AM UTC

    Status changed to: Not Right Now