Spotify incident

Connection issues with car stereo receivers

Major Resolved View vendor source →

Spotify experienced a major incident on February 11, 2022 affecting Service, lasting 32d 20h. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2022, 06:07 PM UTC
Resolved
Mar 16, 2022, 02:40 PM UTC
Duration
32d 20h
Detected by Pingoru
Feb 11, 2022, 06:07 PM UTC

Affected components

Service

Update timeline

  1. investigating Feb 11, 2022, 06:07 PM UTC

    Hi everyone, We've received reports about car receivers (mainly Pioneer) having connectivity issues. Bluetooth connection usually works fine, but when trying to use Connect it fails. The team in charge is already looking into this, so we've merged a few threads here to keep you all in the loop.

  2. resolved Mar 16, 2022, 02:40 PM UTC

    Status changed to: Old Case Closed