Spotify incident

Audio quality / Sound volume issues on Playstation 5 App

Major Resolved View vendor source →

Spotify experienced a major incident on October 27, 2022 affecting Service, lasting 905d 7h. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2022, 01:04 PM UTC
Resolved
Apr 19, 2025, 08:58 PM UTC
Duration
905d 7h
Detected by Pingoru
Oct 27, 2022, 01:04 PM UTC

Affected components

Service

Update timeline

  1. investigating Oct 27, 2022, 01:04 PM UTC

    Hey folks! We're aware of volume issues with the Spotify app on PS5 after a recent update, mainly that the volume output is too low. This is currently being investigated.

  2. resolved Apr 19, 2025, 08:58 PM UTC

    Status changed to: Not Right Now