Spotify experienced a major incident on July 25, 2024 affecting Service, lasting 600d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Service
Update timeline
- investigating Jul 25, 2024, 08:01 AM UTC
Hey folks! Some of you have reported that Smart Shuffle is automatically turning itself on again after being switched off. This is now being looked into. Note: The Smart Shuffle feature works on a playlist-by-playlist basis. If you turn it off on one playlist, it doesn't mean that it is turned off for all playlists. We'll keep you posted 🙂
- resolved Mar 18, 2026, 07:05 AM UTC
Status changed to: Fixed