Spotify incident

Issue with the Web Player skipping tracks on multiple devices

Major Resolved View vendor source →

Spotify experienced a major incident on November 13, 2024 affecting Service, lasting 380d 10h. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2024, 08:31 AM UTC
Resolved
Nov 28, 2025, 07:03 PM UTC
Duration
380d 10h
Detected by Pingoru
Nov 13, 2024, 08:31 AM UTC

Affected components

Service

Update timeline

  1. investigating Nov 13, 2024, 08:31 AM UTC

    We received reports from users having issues with the Web Player skipping tracks after a few seconds of streaming (usually around 10) and occasionally displaying a "Spotify can't play this right now" error.

  2. resolved Nov 28, 2025, 07:03 PM UTC

    Status changed to: Old Case Closed