Spotify incident

Shuffle not working on iOS

Major Resolved View vendor source →

Spotify experienced a major incident on October 3, 2025 affecting Service, lasting 101d 2h. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2025, 09:21 AM UTC
Resolved
Jan 12, 2026, 11:21 AM UTC
Duration
101d 2h
Detected by Pingoru
Oct 03, 2025, 09:21 AM UTC

Affected components

Service

Update timeline

  1. investigating Oct 03, 2025, 09:21 AM UTC

    Hey folks! Some of you have reported that Shuffle isn't working on iOS. Nothing happens when you tap on the Shuffle icon - only Smart Shuffle seems to work. This is being looked into 🙂

  2. resolved Jan 12, 2026, 11:21 AM UTC

    Status changed to: Fixed