Spotify incident

Android app unresponsive on a particular WiFi network

Major Resolved View vendor source →

Spotify experienced a major incident on October 22, 2025 affecting Service, lasting 31d 8h. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 07:09 AM UTC
Resolved
Nov 22, 2025, 04:00 PM UTC
Duration
31d 8h
Detected by Pingoru
Oct 22, 2025, 07:09 AM UTC

Affected components

Service

Update timeline

  1. investigating Oct 22, 2025, 07:09 AM UTC

    We've received reports from Android users (mainly Samsung and Google Pixel) experiencing issues where the Spotify app becomes unresponsive, freezes, or crashes when connected to certain WiFi networks. The issue doesn't occur while using mobile data.

  2. resolved Nov 22, 2025, 04:00 PM UTC

    Status changed to: Fixed