Spotify incident
Shared playlists & audiobooks not working on Kids/Managed accounts
Spotify experienced a major incident on December 12, 2025 affecting Service, lasting 40d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 12, 2025, 03:44 PM UTC
We’ve been receiving reports that playlists and audiobooks shared with Kids & Managed accounts are not playing. Some are seeing an error message saying “this is currently unavailable”.
- resolved Jan 22, 2026, 03:02 PM UTC
Hey folks, Thanks for your patience and we appreciate the feedback on our Family Plans! While non-music content isn't currently in our plan for Managed Accounts, we're always listening to our community and will keep users informed about future updates to Family plans. Spoken word content that had been uploaded as music tracks was previously available in managed accounts and this was a technical issue. This content has now been removed as managed accounts are designed as a music only product. The managed account is designed to offer parents or guardians the ability to create accounts for young listeners (under 16 year olds in Germany) directly within the main Spotify app. Managed accounts provide a music-only listening experience that Family Plan managers can control via their settings in several ways. Because this experience includes a very large, dynamic catalog, managed accounts are limited to music only. Spotify Kids offers a curated music and audiobooks experience for children within a standalone app. The content within Spotify Kids is hand-picked by a team of editors rather than through access to the entire Spotify catalogue. Both Managed Accounts and Kids App are features available to Spotify Premium Family account holders.