Spotify experienced a major incident on February 7, 2026 affecting Service, lasting 88d 6h. The incident has been resolved; the full update timeline is below.
Affected components
Service
Update timeline
- investigating Feb 07, 2026, 01:25 PM UTC
We've been getting reports from Premium Family & Duo managers that they're unable to remove members from the plan. The error message "There is a problem, please try again later" appears when trying to remove a member.
- resolved May 06, 2026, 07:45 PM UTC
Status changed to: Fixed