Spotify is currently experiencing a major incident affecting Service, which began 42d ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Sep 03, 2026, 06:32 AM UTC
We’re seeing reports from users on iPhone devices indicating that the equalizer isn't working as expected. Users may notice no audible difference when adjusting the Equalizer settings on mobile, while it may work normally on other devices or accounts.
- investigating Sep 08, 2026, 07:58 AM UTC
Hey folks! We have good news - app version 9.1.80 includes a fix for the equalizer issue. You can update the app following these steps . After updating, make sure to fully close Spotify by swiping it away from the app switcher, then open it again. This restart is required for the latest configuration to take effect. We’re working hard to make sure the fix reaches everyone. If the equalizer still doesn’t work as expected after updating and restarting the app, please let us know what behavior you're currently experiencing in this thread. Cheers!
- investigating Sep 08, 2026, 11:01 AM UTC
Hey everyone, Thanks for your replies! As we're seeing new reports after updating and refreshing the app, our teams are looking into this again. It would be great if you could provide us with the following details, which will help with the investigation: Your Normalization & Volume settings : Is Audio Normalization on/off? Current Volume level - Loud, Normal, Quiet? A screenshot of your Equalizer settings - showing what worked before, but sound worse now. A screen recording of the issue(s). For example - when it sounds muffled/underwater, when it has static noise while adjusting the equalizer, etc. Just keep in mind that this is a public forum, so make sure to mask any personal info on the content you send over. We'll keep you posted here if we have any news to share!
- investigating Sep 09, 2026, 02:13 PM UTC
Hey everyone! We're happy to hear that the issue is now resolved for many of you. We're still actively investigating the feedback from those who continue to experience issues with the Equalizer. The detailed info you've shared about settings, devices, audio equipment, and what you're hearing has been extremely helpful for our teams. While we cannot confirm any changes or timelines at this stage, we'll continue working through the reports here. Your feedback doesn't go unnoticed and we'll keep sharing news in this thread! Thanks again for your patience and for helping us investigate this.