Resolved after 2 hours 42 minutes, affecting Registration - programs and sign-ups and Website - front end CMS (Sitebuilder) and 1 more, on March 19, 2024.
We are seeing performance return to normal, and our team will continue to monitor.
Affected components
Registration - programs and sign-upsWebsite - front end CMS (Sitebuilder)Financials - invoicing, reporting, payment processingSeason Management - rostering, scheduling, location management, scoring, and statsMobile App - chat, team RSVPs, and schedulingMembers - profiles, communication, reportingMySE - user profiles, log in, account settingsAPI - legacy integrations
Update timeline
- investigating Mar 19, 2024, 03:42 PM UTC
At this time, we are experiencing issues with SportsEngine HQ - causing intermittent performance issues when trying to access the platform. Our team is investigating the issue and working to resolve as quickly as possible.
- investigating Mar 19, 2024, 04:06 PM UTC
We are seeing performance return to normal, and our team will continue to monitor.
- resolved Mar 19, 2024, 06:24 PM UTC
This issue has been resolved.
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