Resolved after 3 days 3 hours, affecting Mobile App - chat, team RSVPs, and scheduling, on August 19, 2024.
Performance has returned to normal, and the issues related to team chat and team search have been resolved.
Affected components
Update timeline
- identified Aug 19, 2024, 12:21 PM UTC
At this time, you may experience issues with the SportsEngine mobile app crashing - only impacting users on iOS. The team is actively working to resolve.
- identified Aug 19, 2024, 01:06 PM UTC
We have identified that these issues are primarily impacting the team search and team chat functionalities within the app. We are working on a fix and will post further updates as the team continues to resolve.
- identified Aug 19, 2024, 10:19 PM UTC
A fix for the issues affecting team search and chat functionalities is now undergoing internal testing. We will provide another update once the fix is confirmed and ready for release.
- monitoring Aug 20, 2024, 02:44 PM UTC
The team has completed their internal testing, and we are beginning to rollout the fix - monitoring performance. We will provide another update once the full rollout is complete. Please note, if you aren't enrolled in auto-update, you can download the latest version from the App Store at any time.
- resolved Aug 22, 2024, 03:49 PM UTC
Performance has returned to normal, and the issues related to team chat and team search have been resolved.
Your product runs on more than SportsEngine
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services