Resolved after 31 minutes, affecting Registration - programs and sign-ups and Website - front end CMS (Sitebuilder) and 1 more, on January 10, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Registration - programs and sign-upsWebsite - front end CMS (Sitebuilder)Financials - invoicing, reporting, payment processingSeason Management - rostering, scheduling, location management, scoring, and statsMobile App - chat, team RSVPs, and schedulingMembers - profiles, communication, reportingMySE - user profiles, log in, account settingsAPI - legacy integrations
Update timeline
- investigating Jan 10, 2025, 03:25 PM UTC
At this time, you may experience issues with the SportsEngine HQ platform. We are diligently working on the issue and will have it resolved as quickly as possible.
- monitoring Jan 10, 2025, 03:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 10, 2025, 03:57 PM UTC
This incident has been resolved.
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