SportsEngine incident

SportsEngine - Season Management - Degraded Performance

Resolved after 4 hours 53 minutes, affecting Season Management - rostering, scheduling, location management, scoring, and stats, on September 2, 2025.

monitoring Sep 02, 2025, 05:42 PM UTC

A fix has been implemented. Some eligibility updates may be delayed processing while we monitor for full recovery.

Started
Sep 02, 2025, 05:01 PM UTC
Resolved
Sep 02, 2025, 09:55 PM UTC
Duration
4h 53m
Detected by Pingoru
Sep 02, 2025, 05:01 PM UTC

Affected components

Season Management - rostering, scheduling, location management, scoring, and stats

Update timeline

  1. investigating Sep 02, 2025, 05:01 PM UTC

    We are currently investigating this issue.

  2. identified Sep 02, 2025, 05:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 02, 2025, 05:42 PM UTC

    A fix has been implemented. Some eligibility updates may be delayed processing while we monitor for full recovery.

  4. resolved Sep 02, 2025, 09:55 PM UTC

    Processing performance has returned to normal.

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