Affected components
Update timeline
- identified May 04, 2026, 06:19 PM UTC
We are currently addressing a major service disruption affecting search performance, which began at 16:34 UTC. Users may experience degraded search performance and intermittent UI errors. Our engineering teams have identified the root cause and are actively working to deploy a resolution. We are monitoring the situation closely and will provide further updates as they become available.
- identified May 04, 2026, 06:49 PM UTC
We are observing service recovery for the majority of our customers. Our engineering teams are actively investigating and addressing the remaining isolated cases where service has not yet been fully restored. We will continue to monitor the environment closely until all services are operating at normal capacity.
- monitoring May 04, 2026, 07:09 PM UTC
We have implemented a fix for this issue. During this time we are monitoring the results to confirm the resolution and will continue to provide any additional updates once available.
- monitoring May 04, 2026, 07:38 PM UTC
We are continuing to monitor for any further issues.
- monitoring May 04, 2026, 08:04 PM UTC
We are continuing to monitor the restoration of services for the majority of our impacted customers. Our teams are working diligently to resolve remaining issues for any users who have not yet seen a full return to normal service. We will continue to monitor the environment closely until all services are fully operational.
- resolved May 04, 2026, 08:41 PM UTC
This incident has been resolved.
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