Splunk Observability Cloud AU0 had 28 outages in the last 2 years totaling 1142h 34m of downtime — averaging 1.2 incidents per month.
There were 28 Splunk Observability Cloud AU0 outages since June 20, 2025 totaling 1142h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating the issue.
This issue has been resolved. Monitoring metric sets are now processing as expected.
We are currently investigating this issue.
We are continuing to investigate
We have identified the cause of delayed Troubleshooting Metric Sets on AU0. Some APM UI views may still show delayed data. Recovery is in progress, and we expect full recovery shortly. Our teams continue to monitor the progress closely.
The delay in Troubleshooting Metric Sets(TMS) on AU0 has been resolved. Affected APM UI views are now loading current data, and no data was dropped. Our teams have monitored and confirmed stability.
We are investigating an issue affecting Real User Monitoring (RUM) metrics across all realms. Customers may experience custom metric MTS quota limits being exceeded, resulting in metric data being dropped. RUM metric dimensions that were previously available may be missing.
The issue affecting Real User Monitoring (RUM) metrics has been identified. The fix is currently being implemented. We are actively working to restore full service and will provide further updates as progress continues.
We are continuing to work on the fix. We expect to have further updates within the next hour. We appreciate your patience as we work diligently to resolve this issue and restore full service.
We are currently continuing to test the fix for the Real User Monitoring (RUM) metrics issue. We are thoroughly validating the mitigation to ensure it resolves the issue effectively and maintains system stability. We appreciate your ongoing patience and will provide further updates as testing progresses.
We are currently continuing to test the fix for the Real User Monitoring (RUM) metrics issue. We will share an update once we have further information.
The outage impacting RUM MMS Data Drop has been resolved after internal engineering teams deployed a fix. All systems are operational and stable. Thank you for your patience and understanding.
We are investigating a major outage of Splunk cloud involving logging in via Unified Identity. Ingest is not impacted at this time. We will provide an update as soon as possible. Splunk Log Observer may not be available for unified identity customers.
Our team is currently working to resolve an issue impacting Unified Identity services.
Investigation into the root cause of the Unified Identity issue is ongoing.
The issue has been identified and a fix is being implemented.
Teams continue working to implement the fix for this issue.
Teams continue working to implement the fix.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The issue has been identified and is due to a Cloud Provider outage in the Bahrain region.
The issue has been identified as an outage affecting the Bahrain region due to a Cloud Provider outage. We recommend that users temporarily run their Synthetic Monitoring tests from an alternative location while this issue is being resolved by the Cloud Provider.
The issue has been identified as a regional cloud provider outage that is impacting our ability to maintain Synthetics testing in specific areas. Due to the uncertainty regarding the resolution timeline for this issue, we have made the decision to temporarily remove the following locations from our Synthetics testing network: Bahrain Muscat UAE We recommend reviewing your current test configurations and selecting alternative testing locations if necessary to ensure continued coverage. Our engineering team is monitoring the situation closely. We will provide further updates as more information becomes available from the cloud provider. We apologize for any inconvenience this may cause and appreciate your patience as we work to maintain the reliability of our services.
This incident has been resolved.
A degradation in the performance of the Splunk APM metrics processing pipeline is causing Monitoring MetricSets to be delayed by more than five minutes. Trace data ingest is not impacted, but service, endpoint and workflow dashboards, and other charts and detectors built from Monitoring MetricSets are impacted.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Users may have issues with splunk unified identity login into Splunk Observability and Splunk Log Observer. We are investigating and will provide an update shortly.
We are continuing to investigate. Additionally some users may not be able to login using standard login interface as well.
We have identified the root cause of this issue and are working on fixing it. We will provide an update once we have applied the fix.
We are continuing to work on a fix for this issue.
In addition to the issues observed with Splunk Unified Identity, users may have also seen some ingest datapoints being dropped. We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, O11y customers ingesting metrics and/or metadata from impacted regions may experience significant delays and/or interruptions in data delivery. Customers who do not rely on metrics or metadata from these regions are not affected. We will continue to closely monitor this issue as it unfolds.
Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, O11y customers ingesting metrics and/or metadata from impacted regions may experience significant delays and/or interruptions in data delivery. Customers who do not rely on metrics or metadata from these regions are not affected. We will continue to closely monitor this issue as it unfolds.
Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, O11y customers ingesting metrics and/or metadata from impacted regions may experience significant delays and/or interruptions in data delivery. Customers who do not rely on metrics or metadata from these regions are not affected. We will continue to closely monitor this issue as it unfolds.
Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, O11y customers ingesting metrics and/or metadata from impacted regions may experience significant delays and/or interruptions in data delivery. Customers who do not rely on metrics or metadata from these regions are not affected. We will continue to closely monitor this issue as it unfolds.
Monitoring over the past several days has not identified any impact to Splunk Observability Cloud services related to the previously reported cloud service provider disruption in the Middle East. Splunk Observability Cloud services continue to operate normally. We will continue to monitor the situation and will notify customers if conditions change.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
This incident has been resolved.
Customers may be experiencing errors while loading Data Management Page.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Customers might experience delays in seeing newly created MetricTimeSeries from 6:38 PM – 6:47 PM GMT. Datapoint ingest is not affected. The issue was resolved.
We are investigating a partial outage of the Splunk APM web application. Trace data ingest is not impacted at this time. We will provide an update as soon as possible.
We are continuing to investigate this issue.
We are continuing to investigate the issue.
No significant update. We are continuing to investigate the issue
No significant update. We are continuing to investigate the issue
No significant update. We are continuing to investigate the issue
The issue has been identified and a fix is being implemented
This incident has been resolved after carefully monitoring the fix.
Between 2026-01-23 at 3:30 AM PT and 2026-01-26 at 1:00 AM PT, Metrics fetching from AWS Cloudwatch was degraded.
We are currently investigating an issue that may result in the Hosts Infra Navigator View from loading.
Engineering teams have identified the root cause and completed recovery actions that caused a degradation of service to the Hosts Infra Navigator View.
Users login with Splunk Unified Identity may have issues accessing Splunk Observability and Log Observer.
We are continuing to investigate this issue.
Splunk Unified Identity issue has been identified. This will only affect new login session using Splunk Unified Identity, existing login sessions are unaffected. A fix is in progress.
Teams are continuing to work diligently, and progress is being made in applying the fix.
A fix has been implemented and we are monitoring the results.
The incident has been resolved; however, customers may need to clear their browser cache in order to successfully log in.
As of 6:45p PT, datapoint ingest is affected and we are dropping datapoints. We are investigating and will provide an update every 15 mins.
We are continuing to investigate this issue.
We have identified the cause of the issue and are actively working on a resolution
Issue resolved since 8:09 PM PST; All datapoints are now being ingested with no drops being observed
Datapoint ingest may be affected. We are investigating and will provide an update shortly.
We are currently investigating intermittent issues impacting login to the Splunk Observability Cloud web interface, as well as degraded datapoint ingest in the AU0 region. Our engineering teams are actively engaged, and we will provide the next update shortly.
We have identified the underlying issue affecting the Splunk Observability Cloud in the AU0 region. Login functionality has largely recovered, and customers should now see successful access to the web interface. Work is ongoing to fully stabilize the service and restore healthy datapoint ingest. Our teams are actively implementing remediation steps, and we will provide the next update as soon as more information is available.
Login and datapoint ingest in the AU0 region have recovered. Some datapoints may still experience delays, but latency is trending down quickly. We are continuing to monitor the region as the system stabilizes further and will provide an update once full recovery is confirmed.
The issues affecting login access and datapoint ingest in the AU0 region have been fully resolved. All functionality is operating normally, and no further impact is expected. Thank you for your patience.
Chart creation is failing intermittently while creating chart from UI.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
A degradation of the data ingest path for Splunk APM is causing some trace spans, monitoring and troubleshooting MetricSets to be dropped and lost. We are investigating the issue and will provide an update as soon as possible.
We are continuing to investigate this issue.
This incident has been resolved.
Splunk has identified a bug affecting all Unified Identity customers using Splunk Cloud version 9.3.2411.117 as their identity provider. Customers might be experiencing an inability to log in to Observability Cloud using the "Sign in via Splunk Cloud" workflow. The Splunk Cloud team is actively working on a solution, and the issue will be fully resolved once a patched version is released. The following workaround can be used by Customers using Unified Identity (without Centralized RBAC) until a patched version is released by the Splunk team 1. Customers using Unified Identity (without Centralized RBAC) can create a support case to have a set of users allow-listed for local login. 2. Once the users are allow-listed, the users will be able to login 3. After the patched version is released, the allowlist will be cleaned up There is no workaround for customers using Unified Identity (with Centralized RBAC) yet.
The issue has been identified and a fix is being implemented. The expected ETA is Oct 3 (Friday) by 5 PM Pacific
This incident has been resolved.
Some customers may be experiencing delays of several minutes for alert notifications. We are investigating the issue and will provide updates.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
APM Tag spotlight and other service-centric views within the UI were unavailable between approximately 1pm PDT and 11 pm PDT for customers without Profiling due to a system error. Data ingest was not impacted. The issue has been resolved.
Less than 1% of data sent to metric ingest endpoints were not accepted for approximately 10 minutes starting at 16:33 UTC due to an internal system error. The issue has since been resolved.
UI slowness may have been experienced between 19:34 and 20:16 PT. The issue is now resolved.