Splunk Observability Cloud AU0 incident

Splunk APM Trace, Monitoring and Troubleshooting Data Being Dropped

Major Resolved View vendor source →

Splunk Observability Cloud AU0 experienced a major incident on October 13, 2025 affecting Splunk APM Ingest and Splunk APM Monitoring MetricSets and 1 more component, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2025, 09:30 PM UTC
Resolved
Oct 13, 2025, 09:45 PM UTC
Duration
15m
Detected by Pingoru
Oct 13, 2025, 09:30 PM UTC

Affected components

Splunk APM IngestSplunk APM Monitoring MetricSetsSplunk APM Troubleshooting MetricSetsSplunk APM Trace Data

Update timeline

  1. investigating Oct 13, 2025, 09:59 PM UTC

    A degradation of the data ingest path for Splunk APM is causing some trace spans, monitoring and troubleshooting MetricSets to be dropped and lost. We are investigating the issue and will provide an update as soon as possible.

  2. investigating Oct 13, 2025, 09:59 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 13, 2025, 10:00 PM UTC

    This incident has been resolved.