Splunk Observability Cloud AU0 incident
Users may have issues with login into Splunk Observability and Log Observer Connect using Splunk Unified Identity
Splunk Observability Cloud AU0 experienced a major incident on January 14, 2026 affecting Splunk Observability Cloud Web Interface and Splunk Log Observer Interface, lasting 2h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 14, 2026, 03:45 PM UTC
Users login with Splunk Unified Identity may have issues accessing Splunk Observability and Log Observer.
- investigating Jan 14, 2026, 04:05 PM UTC
We are continuing to investigate this issue.
- identified Jan 14, 2026, 04:48 PM UTC
Splunk Unified Identity issue has been identified. This will only affect new login session using Splunk Unified Identity, existing login sessions are unaffected. A fix is in progress.
- identified Jan 14, 2026, 05:22 PM UTC
Teams are continuing to work diligently, and progress is being made in applying the fix.
- monitoring Jan 14, 2026, 06:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 14, 2026, 06:42 PM UTC
The incident has been resolved; however, customers may need to clear their browser cache in order to successfully log in.