Splunk Observability Cloud AU0 incident

APM service-centric views unavailable for customers without profiling entitlement

Resolved on September 25, 2025.

resolved Sep 26, 2025, 06:01 AM UTC

APM Tag spotlight and other service-centric views within the UI were unavailable between approximately 1pm PDT and 11 pm PDT for customers without Profiling due to a system error. Data ingest was not impacted. The issue has been resolved.

Started
Sep 25, 2025, 08:00 PM UTC
Resolved
Sep 25, 2025, 08:00 PM UTC
Duration
–
Detected by Pingoru
Sep 25, 2025, 08:00 PM UTC

Update timeline

  1. resolved Sep 26, 2025, 06:01 AM UTC

    APM Tag spotlight and other service-centric views within the UI were unavailable between approximately 1pm PDT and 11 pm PDT for customers without Profiling due to a system error. Data ingest was not impacted. The issue has been resolved.

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