Resolved after 3 hours 51 minutes, on September 16, 2026.
Fix has been implemented in Prod 2 and we are monitoring for any further issues.
Update timeline
- investigating Sep 16, 2026, 04:13 AM UTC
We are currently investigating this issue.
- identified Sep 16, 2026, 06:59 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 16, 2026, 06:59 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 16, 2026, 07:00 AM UTC
Fix has been implemented in Prod Eu 1 and we are monitoring for any further issues.
- monitoring Sep 16, 2026, 12:53 PM UTC
Fix has been implemented in Prod 2 and we are monitoring for any further issues.
- resolved Sep 17, 2026, 03:28 AM UTC
This incident has been resolved.
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