Spinwheel incident

Equifax has resolved the issue. All endpoints are fully operational. Please contact your CSM or [email protected] to reissue delayed or missing credit reports. All other components remain unaffected.

Minor Resolved

Spinwheel experienced a minor incident on March 31, 2026 affecting Spinwheel Debt Profile, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 05:18 PM UTC
Resolved
Mar 31, 2026, 05:26 PM UTC
Duration
7m
Detected by Pingoru
Mar 31, 2026, 05:18 PM UTC

Affected components

Spinwheel Debt Profile

Update timeline

  1. investigating Mar 31, 2026, 05:18 PM UTC

    We’re currently investigating an high latency and timeouts with Equifax. We will monitor and continue to provide updates.

  2. resolved Mar 31, 2026, 05:26 PM UTC

    Equifax has resolved the issue. All endpoints are fully operational. Please contact your CSM or [email protected] to reissue delayed or missing credit reports. All other components remain unaffected.