Spinwheel incident

The issue is now resolved. Between 7:37PM PDT and 8:08PM PDT there were intermittent issues with the Debt Profile endpoint due to errors stemming from Equifax. They have been notified and are investigating for root cause, however the issue appears to be resolved.

Minor Resolved

Spinwheel experienced a minor incident on July 8, 2026 affecting Spinwheel Debt Profile, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 03:13 AM UTC
Resolved
Jul 08, 2026, 03:37 AM UTC
Duration
23m
Detected by Pingoru
Jul 08, 2026, 03:13 AM UTC

Affected components

Spinwheel Debt Profile

Update timeline

  1. investigating Jul 08, 2026, 03:13 AM UTC

    We’re currently investigating an issue with Equifax returning intermittent errors for the Debt Profile endpoint. We will monitor and continue to provide updates.

  2. monitoring Jul 08, 2026, 03:32 AM UTC

    The intermittent issue with Equifax appears to have been resolved. We are continuing to monitor.

  3. resolved Jul 08, 2026, 03:37 AM UTC

    The issue is now resolved. Between 7:37PM PDT and 8:08PM PDT there were intermittent issues with the Debt Profile endpoint due to errors stemming from Equifax. They have been notified and are investigating for root cause, however the issue appears to be resolved.