Spinwheel incident

The issue is now resolved. Between 3:20 AM - 3:52 AM PDT there were intermittent issues with the Debt Profile endpoint due to errors stemming from Equifax. They have been notified and are investigating for root cause, however the issue appears to be resolved.

Minor Resolved

Spinwheel experienced a minor incident on July 12, 2026 affecting Spinwheel Debt Profile, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2026, 10:43 AM UTC
Resolved
Jul 12, 2026, 10:58 AM UTC
Duration
15m
Detected by Pingoru
Jul 12, 2026, 10:43 AM UTC

Affected components

Spinwheel Debt Profile

Update timeline

  1. investigating Jul 12, 2026, 10:43 AM UTC

    We’re currently investigating an issue with Equifax returning intermittent errors for the Debt Profile endpoint. We will monitor and continue to provide updates.

  2. resolved Jul 12, 2026, 10:58 AM UTC

    The issue is now resolved. Between 3:20 AM - 3:52 AM PDT there were intermittent issues with the Debt Profile endpoint due to errors stemming from Equifax. They have been notified and are investigating for root cause, however the issue appears to be resolved.