SpinTel incident

nbn outage

Major Resolved View vendor source →

SpinTel experienced a major incident on September 15, 2024, lasting 8h 53m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2024, 08:41 PM UTC
Resolved
Sep 16, 2024, 05:34 AM UTC
Duration
8h 53m
Detected by Pingoru
Sep 15, 2024, 08:41 PM UTC

Update timeline

  1. resolved Sep 16, 2024, 05:34 AM UTC

    Fibre repairs have been completed and services are coming back online. If your services have not restored please power your modem off for 1 minute and power back on and if your services are still offline after power cycle please contact support through chat on our website or by calling 132210.