SpinTel incident

nbn™ outage in Cairns, Queensland

Major Resolved View vendor source →

SpinTel experienced a major incident on February 2, 2025, lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2025, 10:26 PM UTC
Resolved
Feb 04, 2025, 09:12 PM UTC
Duration
1d 22h
Detected by Pingoru
Feb 02, 2025, 10:26 PM UTC

Update timeline

  1. resolved Feb 04, 2025, 09:12 PM UTC

    We've now confirmed the incident has been resolved. If your services are still having issues please power your modem off for 1 minute and power back on. If your services are still offline after a power cycle please contact support through chat on our website or by calling 132210.