Spektrix experienced a minor incident on June 4, 2025 affecting UK and Ireland, lasting 3h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 04, 2025, 09:56 AM UTC
We're aware and investigating reports of slowness clicking around the system and error screens. We'll keep you updated as we know more.
- investigating Jun 04, 2025, 10:03 AM UTC
We're seeing system speeds come back to normal and a reduction in error screens whilst we continue our investigations - we'll continue to update here with our progress.
- monitoring Jun 04, 2025, 10:14 AM UTC
System slowness and error screens happened between 10:48 - 10:55 BST. Speeds have continued to remain as expected and we're continuing to monitor the system closely. If you have any questions or need support with anything, please don't hesitate to reach the our team at [email protected] !
- resolved Jun 04, 2025, 01:24 PM UTC
Since experiencing the system slowness and error screens that some of you experienced this morning, we've continued to see system speeds remain stable and we're confident that system issues have been resolved. To further understand the root cause of the slowness, we're in active conversation with one of our service providers, Microsoft. We'll continue working with them to investigate and take any necessary steps to prevent reoccurrence.