Spektrix experienced a minor incident on June 12, 2025 affecting UK and Ireland and US and Canada, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 08:26 PM UTC
We are aware of intermittent system slowness affecting clients. We are still working to investigate the cause of the issue and the number of clients that are affected, but will update as we know more. During this time, you may experience longer times between clicks when navigating your system. Thank you for your patience.
- identified Jun 12, 2025, 08:39 PM UTC
We have identified an outage with a third party provider which is impacting Spektrix systems across the UK and North America - This page can be found here: https://www.cloudflarestatus.com/ During this time you will continue to experience intermittent system slowness when loading between interfaces or performing regular activity in your Spektrix system. We will continue to monitor our partner's status page for any updates and will update our clients as we see changes or updates.
- monitoring Jun 12, 2025, 09:03 PM UTC
We have seen improvement in Spektrix system response times and have seen an improvement noted on our partner's status page: https://www.cloudflarestatus.com/ Our teams will continue to monitor all client systems to ensure that things are running as expected.
- resolved Jun 12, 2025, 09:25 PM UTC
Our team is continuing to see Spektrix systems operate as normal across North America, the UK, and Ireland and any system slowness should be returning to normal. Our team will be marking this incident as resolved. As always, we will continue to monitor client systems to ensure that systems are running as expected. Thank you again for your patience.