Spektrix experienced a minor incident on November 3, 2025 affecting UK and Ireland, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 03, 2025, 11:03 AM UTC
We've identified a reason for system slowness and errors on clicks that you may be experiencing. We're actively working on a fix for this, and we'll update you as soon as we have more information.
- monitoring Nov 03, 2025, 11:19 AM UTC
We've seen system speeds and behavior on clicks return to normal and since we released our fix - we'll continue to monitor the system closely. If you have any questions please don't hesitate to reach out to our team at [email protected].
- resolved Nov 03, 2025, 12:09 PM UTC
Thank you for your patience earlier today whilst we worked to resolved the errors and slowness some of you were experiencing. We've seen no further errors since 11:09am GMT / 06:09am ET so we're marking this incident as resolved. As ever, if you need anything from our support team or have any questions, please don't hesitate to get in touch.