Spektrix experienced a major incident on January 14, 2026 affecting APIs - UK and Ireland and UK and Ireland and 1 more component, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 14, 2026, 02:33 PM UTC
We are aware that you may be experiencing slowness or error screens while navigating the Spektrix system. We're currently investigating as a priority and will update here regularly.
- monitoring Jan 14, 2026, 02:47 PM UTC
Since 14:00 GMT / 09:00 EST we are aware that you may be experiencing system slowness and error screens while navigating the Spektrix system. We have investigated this behaviour and have established the cause. We’re working on a fix and will continue to keep you updated.
- monitoring Jan 14, 2026, 02:59 PM UTC
From 14:00 GMT / 09:00 EST to 14:45 GMT / 09:45 EST we are aware that you may have been experiencing system slowness and error screens while navigating the Spektrix system. Since implementing a fix, we are seeing the Spektrix system return to regular speeds and we’ll continue to monitor the system closely.
- resolved Jan 14, 2026, 03:25 PM UTC
From 14:00 GMT / 09:00 EST to 14:45 GMT / 09:45 EST we are aware that you may have been experiencing slowness and error screens while navigating the Spektrix system. We’re confident that the system is now performing as expected. Thank you for your patience and understanding while we worked on a fix for this issue. Please reach out to our support team if you require anything further.