Speechmatics incident

Batch SaaS EU1/US1 - Partial Outage

Minor Resolved View vendor source →

Speechmatics experienced a minor incident on August 27, 2025, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2025, 04:00 PM UTC
Resolved
Aug 27, 2025, 05:30 PM UTC
Duration
1h 30m
Detected by Pingoru
Aug 27, 2025, 04:00 PM UTC

Update timeline

  1. resolved Aug 27, 2025, 05:37 PM UTC

    We identified that a subset of jobs submitted to our Batch SaaS EU1/US1 endpoints between 15:22 and 15:54 BST were not accepted and resulted in 5XX errors. The issue was traced to a misconfiguration in one of our services, which has since been corrected, and normal performance has been restored. We apologise for the inconvenience caused.