Speechmatics incident

Increased connect time and connect failures - RT Cloud EU

Minor Resolved View vendor source →

Speechmatics experienced a minor incident on September 4, 2025 affecting Realtime SaaS - EU, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2025, 01:40 PM UTC
Resolved
Sep 04, 2025, 02:13 PM UTC
Duration
33m
Detected by Pingoru
Sep 04, 2025, 01:40 PM UTC

Affected components

Realtime SaaS - EU

Update timeline

  1. investigating Sep 04, 2025, 01:40 PM UTC

    We’re currently experiencing a partial outage in our RT Cloud EU region. Customers may see a subset of their requests with increased connect time or connection failures. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.

  2. identified Sep 04, 2025, 02:05 PM UTC

    The root cause has been identified and our engineering teams are working on a solution.

  3. resolved Sep 04, 2025, 02:13 PM UTC

    This incident has been resolved.