Speechmatics incident

Slow processing of jobs in Batch SaaS US1 endpoint

Speechmatics experienced a minor incident on February 2, 2026 affecting Batch SaaS - US1, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started: Feb 02, 2026, 09:57 PM UTC
Resolved: Feb 02, 2026, 11:14 PM UTC
Duration: 1h 16m
Detected by Pingoru: Feb 02, 2026, 09:57 PM UTC

Affected components

Batch SaaS - US1

Update timeline

investigating Feb 02, 2026, 09:57 PM UTC

We have identified a problem which is affecting the processing time of jobs in our Batch SaaS US1 endpoint. For faster processing times, please use the Batch SaaS US2 endpoint. This issue is currently being investigated.
identified Feb 02, 2026, 10:22 PM UTC

The root cause has been identified as an issue with our third-party cloud provider. We expect a mitigation to be in place by 00:00 UTC.
monitoring Feb 02, 2026, 10:56 PM UTC

A fix has been implemented by our third-party cloud provider and we are monitoring the results.
resolved Feb 02, 2026, 11:14 PM UTC

This incident has been resolved.