Sparkcentral incident

LinkedIn Account Connection and Re-authentication Issues

Major Resolved View vendor source →

Sparkcentral experienced a major incident on January 16, 2026 affecting Hootsuite Web Application and Hootsuite Mobile Application, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2026, 09:31 AM UTC
Resolved
Jan 16, 2026, 11:55 AM UTC
Duration
2h 24m
Detected by Pingoru
Jan 16, 2026, 09:31 AM UTC

Affected components

Hootsuite Web ApplicationHootsuite Mobile Application

Update timeline

  1. identified Jan 16, 2026, 09:31 AM UTC

    We are currently investigating an issue affecting LinkedIn authentication and re-authentication. Users may experience problems logging in to their LinkedIn accounts or re-authenticating their existing LinkedIn connections within the platform. We sincerely apologize for the disruption to your workflow.

  2. identified Jan 16, 2026, 10:58 AM UTC

    We have found the root cause of the LinkedIn authentication issues and are working on resolving it. While we do so, you may still have issues connecting your LinkedIn accounts. Thank you for your continued patience.

  3. resolved Jan 16, 2026, 11:55 AM UTC

    We have confirmed that the issues impacting LinkedIn account connections are now fully resolved. Thank you for your patience.