Sparkcentral incident

Hootsuite Inbox - Delayed messages

Minor Resolved View vendor source →

Sparkcentral experienced a minor incident on May 13, 2026 affecting Hootsuite Web Application and Hootsuite Mobile Application, lasting 2h 52m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 01:16 PM UTC
Resolved
May 13, 2026, 04:09 PM UTC
Duration
2h 52m
Detected by Pingoru
May 13, 2026, 01:16 PM UTC

Affected components

Hootsuite Web ApplicationHootsuite Mobile Application

Update timeline

  1. identified May 13, 2026, 01:16 PM UTC

    Hi there. We are currently experiencing delays within the Hootsuite Inbox. You may encounter longer wait times than usual to receive messages from your social networks. Our team is working to resolve this as quickly as possible. Thank you for your patience and understanding.

  2. resolved May 13, 2026, 04:09 PM UTC

    We can confirm that the issues related to delays experienced within the Hootsuite Inbox have been resolved. Thanks for your patience while our team sorted this out.