Spark Hire incident

Some users reporting issues with recording

Resolved after 7 hours 18 minutes, affecting Video Recording, on April 22, 2021.

resolved Apr 22, 2021, 10:01 PM UTC

After monitoring our fix for a while, we're happy to report that this issue is resolved.

Started
Apr 22, 2021, 02:43 PM UTC
Resolved
Apr 22, 2021, 10:01 PM UTC
Duration
7h 18m
Detected by Pingoru
Apr 22, 2021, 02:43 PM UTC

Affected components

Video Recording

Update timeline

  1. investigating Apr 22, 2021, 02:43 PM UTC

    We are getting reports of some users having issues connecting to a recording server on the web. We are currently investigating the issue and hope to have an update shortly.

  2. identified Apr 22, 2021, 03:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 22, 2021, 03:33 PM UTC

    A fix has been implemented and we are now monitoring the results.

  4. resolved Apr 22, 2021, 10:01 PM UTC

    After monitoring our fix for a while, we're happy to report that this issue is resolved.

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