Spark Hire incident
Some users are reporting problems connecting to the platform
Resolved after 22 minutes, affecting API and Email Notifications and 1 more, on September 27, 2021.
We'll continue to monitor the Amazon Web Services data center, but users who were temporarily impacted were able to reconnect upon refresh so the errors on the platform are resolved.
Affected components
Update timeline
- investigating Sep 27, 2021, 05:30 AM UTC
We are currently investigating this issue.
- monitoring Sep 27, 2021, 05:35 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 27, 2021, 05:39 AM UTC
Amazon Web Services is experiencing issues in one of their data centers. Users have automatically connected to a non-troublesome data center upon refresh. We're still monitoring the AWS situation.
- resolved Sep 27, 2021, 05:52 AM UTC
We'll continue to monitor the Amazon Web Services data center, but users who were temporarily impacted were able to reconnect upon refresh so the errors on the platform are resolved.
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Amazon Web Services