Resolved after 3 hours 54 minutes, affecting Main Application and Creative Components and 1 more, on November 18, 2025.
This incident is considered resolved. A full investigation will be conducted to determine the full cause.
Affected components
Update timeline
- identified Nov 18, 2025, 02:21 PM UTC
As of 3:48AM PST/6:48 AM EST, SPARC Media Hub's DNS provider have been experiencing a global outage across all their services. Those outages have impacted platform access to SPARC. While we've seen a decrease in the outage errors, we continue to monitor and work with Cloudflare Engineers to restore service fully. We apologize for the inconvenience.
- monitoring Nov 18, 2025, 02:49 PM UTC
Cloudflare believe a final fix has been implemented and are starting to see full service restored. We will continue to monitor to ensure connectivity to the Platform is maintained.
- resolved Nov 18, 2025, 06:15 PM UTC
This incident is considered resolved. A full investigation will be conducted to determine the full cause.
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