Resolved after 4 hours 26 minutes, affecting Main Application, on April 16, 2026.
The team have identified an issue where emails are not being sent from the SPARC platform. This is directly linked to a third party vendor issue and the team are working to implementing a fix.
Affected components
Main Application
Update timeline
- identified Apr 16, 2026, 04:35 PM UTC
The team have identified an issue where emails are not being sent from the SPARC platform. This is directly linked to a third party vendor issue and the team are working to implementing a fix.
- resolved Apr 16, 2026, 09:01 PM UTC
This incident has been resolved. Emails will now send without issue.
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