SPARC Media Hub experienced a critical incident on May 22, 2026 affecting Texting Services, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
Texting Services
Update timeline
- investigating May 22, 2026, 04:55 PM UTC
At 9:22AM PST, Text Groove had received reports of increased error rates on their platform affecting users in our region. Their engineering team is investigating. Updates will be shared as they are available. Thank you for your patience.
- monitoring May 22, 2026, 05:14 PM UTC
At 10:12AM PST, Text Groove have implemented a fix and are currently monitoring. We are seeing services slowly being restored. Thank you for your continued patience.
- resolved May 22, 2026, 05:30 PM UTC
This incident has been resolved.