Resolved after 3 hours 2 minutes, affecting Content Delivery Network, on September 13, 2023.
SPARC has been made aware of an issue that is affecting file uploads within the platform. Our third-party partner who handles all storage are experiencing network issues that may cause users to experience a "400 Bad Request" error when uploading files within SPARC. We've engaged with our partner's engineering team to request a prompt fix and will provide updates as they become available. We apologies for the inconvenience and are working hard to restore services fully.
Affected components
Update timeline
- identified Sep 13, 2023, 10:01 PM UTC
SPARC has been made aware of an issue that is affecting file uploads within the platform. Our third-party partner who handles all storage are experiencing network issues that may cause users to experience a "400 Bad Request" error when uploading files within SPARC. We've engaged with our partner's engineering team to request a prompt fix and will provide updates as they become available. We apologies for the inconvenience and are working hard to restore services fully.
- resolved Sep 14, 2023, 01:04 AM UTC
Our partner have informed us that the networking issues have been resolved.
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