Resolved after 31 minutes, affecting Main Application, on July 26, 2024.
A fix has been implemented. The issue has been identified as an issue with our DNS / Security Firewall service. Support teams have escalated the issue internally with the service provider to prevent issue from happening again.
Affected components
Update timeline
- investigating Jul 26, 2024, 03:26 AM UTC
We are currently investigating an error that prevents users from accessing the platform.
- monitoring Jul 26, 2024, 03:32 AM UTC
A fix has been implemented. The issue has been identified as an issue with our DNS / Security Firewall service. Support teams have escalated the issue internally with the service provider to prevent issue from happening again.
- resolved Jul 26, 2024, 03:57 AM UTC
This incident has been resolved.
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