Resolved after 3 hours 59 minutes, affecting Promotional Components, on May 27, 2025.
A fix has been implemented and we are monitoring services for waiver links. Links already generated should begin to work as per normal.
Affected components
Promotional Components
Update timeline
- investigating May 27, 2025, 05:14 PM UTC
We're currently investigating an issue where winners may receive a "404 Page Not Found" error when visiting the link. The error seems intermittent and not persistent.
- monitoring May 27, 2025, 07:13 PM UTC
A fix has been implemented and we are monitoring services for waiver links. Links already generated should begin to work as per normal.
- resolved May 27, 2025, 09:13 PM UTC
This incident has been resolved. All services restored fully as of 3:13pm EST
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