SoundStack incident

Live365 - Degraded Dashboard Functionality

Notice Resolved View vendor source →

SoundStack experienced a notice incident on February 11, 2025 affecting Live365 Dashboard and Live365 Applications and 1 more component, lasting 3h 22m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2025, 03:20 PM UTC
Resolved
Feb 11, 2025, 06:42 PM UTC
Duration
3h 22m
Detected by Pingoru
Feb 11, 2025, 03:20 PM UTC

Affected components

Live365 DashboardLive365 ApplicationsLive365 APIs

Update timeline

  1. investigating Feb 11, 2025, 03:20 PM UTC

    We are currently experiencing an issue with the Live365 Dashboard that is causing slow navigation for some users. Our engineering team is actively investigating the problem and working towards a resolution. Updates will follow as progress is made.

  2. monitoring Feb 11, 2025, 04:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 11, 2025, 06:42 PM UTC

    This incident has been resolved.