SoundStack experienced a minor incident on June 29, 2025 affecting Insights Dashboard and Insights APIs and 1 more component, lasting 5h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Insights DashboardInsights APIsLive365 Reporting
Update timeline
- investigating Jun 29, 2025, 01:17 PM UTC
Our engineering team is currently investigating an issue that is causing intermittent disruptions on the Arm/Insights platform. Please note that no statistical data is impacted by this incident—only platform access is affected. We are actively working to identify the root cause and implement a resolution.
- monitoring Jun 29, 2025, 02:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 29, 2025, 07:11 PM UTC
This incident has been resolved.