SoundStack experienced a minor incident on November 13, 2025 affecting Login Services, lasting 3h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Login Services
Update timeline
- investigating Nov 13, 2025, 06:01 PM UTC
We are currently investigating an issue causing intermittent unavailability of the Login service. Our engineering team is actively looking into the cause. More updates will be provided as they become available.
- identified Nov 13, 2025, 06:35 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 13, 2025, 07:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 13, 2025, 09:07 PM UTC
This incident has been resolved.