SoundStack experienced a notice incident on November 14, 2025, lasting 7h 9m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 14, 2025, 04:02 PM UTC
We’re currently seeing intermittent connectivity instability affecting a portion of SoundStack services. Our team is actively routing around an issue with one of our upstream providers, and our built-in redundancy is helping to minimize impact. We’ll continue to monitor closely and share updates as soon as we have more information.
- monitoring Nov 14, 2025, 05:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 14, 2025, 11:12 PM UTC
This incident has been resolved.